Customer Experience

19 hours ago

Consumers prefer AI content from influencers, research suggests

More than half of consumers (60%) prefer creator content designed by generative AI, a new study has found.

1 day ago

Today the GQ universe is more inclusive and less gender-specific: Che Kurrien

In the run-up to the 15th edition of the ‘Men of the Year’ event, Che Kurrien reflects on the changing face of masculinity in Indian society, the need to widen the lens of progressivism and inclusivity in the men’s magazine space, and more...

2 days ago

Accor taps Accenture Song to transform its global content production

Accor has expanded its partnership with Accenture Song globally after more than four years of working together.

2 days ago

Check out the smartwatch band that hears heartbreats regardless of skin tones

FCB Health NY’s EQL Band prototype was shortlisted at Cannes in the innovation category and recently received four awards at the London International Awards.

2 days ago

40 Under 40 2023: Nhan Mai Ngoc, Unilever

With entrepreneurism in his blood, Nhan Mai Ngoc isn’t afraid of taking the off-beat path. From management consulting to marketing, he’s done it all and left an indelible mark in the process.

2 days ago

40 Under 40 2023: Melissa Chen, UberEats

Melissa Chen has consistently delivered outstanding results with her strategic consumer-first passion, making Taiwan one of Uber’s most prominent markets.

Nov 14, 2023

McCann APAC president Ghassan Harfouche on navigating the business of creativity

In an exclusive interview, Ghassan Harfouche, president of McCann Worldgroup in Asia-Pacific sat down with Campaign while on a recent trip to Singapore. Here, he shares his leadership strategy, experiences across different regions, and how the agency is navigating challenges ahead.

Nov 10, 2023

60% of Hongkongers and Singaporeans distrust claims made by companies regarding ESG activities

TOP OF THE CHARTS: Distrust in claims about ESG activities is deeply embedded among Hongkongers and Singaporeans, as public expectations for authenticity remains high.

Nov 10, 2023

Disney CEO Bob Iger says company has moved from ‘fixing’ to ‘building’

Media conglomerate posts profit hike as it reins in costs to support its streaming evolution.

Nov 8, 2023

34% of India now using OTT: Ormax report

The report adds that OTT will grow by 13.5% in 2023

Nov 7, 2023

Friends share joy in Amazon’s Beatles-soundtracked Christmas ad

Gentle in-house spot set to ‘In My Life’ to run in the UK, US and Europe.

Nov 2, 2023

Design Bridge and Partners' Nikki Lin on sustainability, powerful design and leading with drive

Six months after the global launch of Design Bridge and Partners, its managing director for China shares their latest award-winning work, her vision for sustainable design, and reflections on being one of the handful of female creative leaders in the country.

Oct 27, 2023

Dentsu makes leadership changes, unveils global practice chiefs

Yasuharu Sasaki, Will Swayne and Pete Stein will head up global practices teams for creative, media and CXM under Jean Lin's leadership, while Peter Huijboom steps down as Dentsu's international media CEO to serve in an advisory role.

Oct 26, 2023

Spikes Asia 2024 opens for submissions, jury presidents announced

Entries are now officially open for Spikes Asia, with the creative awards also announcing its jury president line-up and the return of Spikes Academy in person for 2024.

Oct 19, 2023

Netflix posts US$1.9 billion operating income for Q3 2023, up 25% from this time last year

Right on par with Wall Street estimates, the streaming giant also garnered nearly 9 million new paid subscribers. However the generation of ad revenues continues to be a challenge.

Oct 18, 2023

Empowering mental health ads that make you think, feel and act differently

A World Mental Health Day regional campaign roundup from brands across Asia, such as Colgate, HPB, Black Dog Institute and Lululemon.

Oct 17, 2023

WPP merges VMLY&R and Wunderman Thompson

New agency will be called VML and led by Jon Cook and Mel Edwards.

Oct 16, 2023

DBS and Citibank banking services outage angers customers in Singapore

DBS suffers brand damage after repeated online service failures due to data center issue.

Oct 12, 2023

Dentsu launches female-focused practice in Hong Kong to improve gender diversity in ads

Over 63% of senior staff at DentsuHer are women who will represent areas including creative, media, and customer experience marketing.

Oct 11, 2023

Valtech strengthens APMENA leadership bench with ex-Publicis and Accenture senior leaders

Valtech has hired Ralf Zink as the chief operating officer for Asia-Pacific, Middle East, and North Africa (APMENA) and Shannon Dix as the managing director for South East Asia (SEA) & China to leverage the region's digital momentum.